SHIP ESSENTIAL POLICIES
How we operate and what we expect from our brand partners.
WAREHOUSE & FULFILLMENT POLICIES
Receiving Guidelines
The following guide walks you through how to properly ship your products to Ship Essential to avoid delays, additional charges, and discrepancies. St...
Responsibilities: The Ship Essential Team and our Brand Partners
During the onboarding process we will integrate your store with our WMS and walk you through some of the most crucial functionality. We’ll make sure y...
Barcoding Your Products
Barcodes are an essential way for us to prevent human error and ensure orders are shipped correctly to your customers. All products are required to be...
Large Freight Deliveries
All freight deliveries to our warehouse must be scheduled in advance (this does not apply to small parcel deliveries via common carriers). LTL deliver...
Ship Essential SLAs
Smaller deliveries will move through the receiving process very quickly, while larger deliveries will take a little longer. Please refer to the follow...
Product Packaging
Preparing your product for shipping to your customer starts with you. Prior to sending in any inventory, you’ll want to take care to package your prod...
Automation Rules
Automation rules are an incredible way for Ship Essential to create internal order efficiencies. These Automation Rules were strategically created by...
TERMS AND CONDITIONS
THESE TERMS AND CONDITIONS OF SERVICE (THE “TERMS”), TOGETHER WITH THE APPLICABLE SUBSCRIPTION FORM(S), (AND ANY API LICENSE, IF APPLICABLE), WHEN ENT...
FAQ
Ship Essential 2023 Holiday Calendar
Please see below the complete Ship Essential Holiday Calendar the full year 2023. Our normal days of operation are Monday through Friday, with some ex...
Why do I need to send a Purchase Order?
Ship Essential aims to create an efficient operation. Without prior knowledge of a product’s arrival, we have no way of preparing space for your inven...
What happens if I send a delivery to your facility without a PO, or if the PO is missing Information?
If it’s a large delivery (such as a FTL) we may reject it. In that case, the trucking company would take it back to their warehouse and charge you a h...
Are there any best practices for receiving that you recommend?
Are there any best practices that you recommend? We recommend that all of your goods have outer packaging so as to prevent damage and/or becoming dirt...